Clinical Governance

HealthStrong is committed to delivering high quality care to all of our clients

HealthStrong is committed to providing the very best allied healthcare, delivered by trained, registered health practitioners. Our rigorous clinical governance framework underpins all that we do.

Clinical standards that give you peace of mind

Our customers partner with us because we are easy to work with and uphold the strictest of standards. Underpinning our service delivery are robust clinical governance principles ensuring accountability for the continuous monitoring of quality and consistency of care, effective service delivery, appropriate clinical risk management, and excellence in clinical services.

Our quality objectives are:

  • Understanding and meeting the expectations of our clients
  • Delivering care in alignment with clinical best practice
  • Identifying and managing risks for our clients
  • Promoting continuous quality improvement that encompasses innovation and technology
  • Getting our staff involved in the design and delivery of our health services
  • Managing any incidents and complaints in a timely and transparent way

We support our facility partners by sharing opportunities for governance related improvements relating to internal processes, complaint management, work health and safety, and learning and development.

If you would like to know more about our Clinical Governance Framework, please get in touch.

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Why you’re in good hands with HealthStrong

You can trust HealthStrong to provide reliable and quality allied healthcare. When you choose us, you’re choosing a company that conducts regular audits with our quality assurance team.

All of our health practitioners are registered with AHPRA (Australian Health Practitioner Regulation Agency). A 24-hour credentialing system ensures their AHPRA registration is always current. We also provide regular continuing professional development opportunities to encourage our practitioners to learn and grow both as clinicians and industry leaders.

We welcome your feedback

HealthStrong values your feedback as it helps us provide a better service to you.

We are committed to ensuring our services are continually improving and of a high standard. If you have experienced excellent service from one of our healthcare teams or from an individual employee, or if you would like to let us know about your experience and how we can further improve our services please visit our StaySafe platform and complete the feedback form. 

You can also provide feedback or suggestions via the contact page on the website.

From time to time, HealthStrong may send you a feedback form via email, post or SMS. We encourage you to complete this and send it back to us if you are able.

Contact us

To find out more about HealthStrong and how we can you, please get in touch.