COVID-19 Response

HealthStrong is continuing to follow all recommended infection control protocols prescribed under Commonwealth and state or territory guidelines.

We are monitoring the situation closely and the health and wellbeing of our employees and clients remains our priority.

Below please find the latest information on how HealthStrong is managing COVID-19.

What are we doing?

We continue to implement a range of measures to reduce potential risks associated with coronavirus, with a particular focus on reducing the risk of transmission.

  • All of our team members are maintaining strict hand hygiene. Washing hands with liquid soap and running water and drying with a clean paper towel, before and after providing clinical care, and using antibacterial hand gel between clients.
  • Appropriate protective clothing – aprons, masks, glasses, and gloves – is being worn in accordance with Government guidelines, when required.
  • Our employees complete hand hygiene and personal protective equipment (PPE) training annually.
  • Team members practice social distancing measures in our workplace.
  • All equipment and surface areas are cleaned and disinfected after they have been used.
  • Masks are required to be worn when delivering care within 1.5m of clients unless otherwise specified by government directives.
  • We have incorporated additional screening questions when booking client appointments to gain a better understanding of client health and wellbeing, and identify clients that pose a risk for coronavirus to ensure safety of staff and other clients.
  • A reporting process is in place to advise if a client has any suspected symptoms of coronavirus.
  • Our clinical management team continually review Government health orders and advice, and continue to align our service delivery with them.
  • We communicate regularly with our team members to ensure everyone is updated with the latest information.

Further information and resources

For the most up-to-date information and advice, including symptoms of COVID-19, how to protect yourself and slow the spread of the virus and COVID-19 vaccinations, please visit the Commonwealth Department of Health website here.

This site also includes links to all state and territory websites.

A guide on How to Stay Safe from COVID-19 can be found here and a range of visual resources developed by the Aged Care Quality and Safety Commission can be downloaded here.

Contact us

To find out more about HealthStrong and how we can you, please get in touch.